Frequently asked questions

Our minimum is 20 kits per order. You can mix adult and kids’ sizes in the same order — most clubs reach 20 with one squad plus a few spares.

Minimum 20 kits per order — adult and kids’ sizes can be mixed. Ordering for several teams? Message us and we’ll work out the best way to order. [待 Liang 确认：多队凑单条件——不同设计/配色/队名能否合计；每个设计是否有最低件数]

Kits start from A$45 per kit, which includes a jersey and a pair of shorts. Your crest, player names, numbers and sponsor logos can all be customised. Your final price is confirmed on your quote and mockup before you pay. [待 Liang 确认：A$45 是否已含队徽/姓名/号码/赞助商；是否已含运费；数量阶梯价是否公开]

No. Send us your club colours, badge and any sponsor logos — or just an idea — and we’ll create a free mockup within 48 hours. [待 Liang 确认：48 小时是否按工作日计算、自收到资料起算]

Up to 2 rounds of changes to your mockup are free. We only start production once you’ve approved the final design and sizes.

Production takes 3–5 days after you approve your design and pay. Delivery to your door in Australia takes about 2 weeks in total. If you have a deadline such as a season opener or grading day, tell us in your enquiry. [待 Liang 确认：「约 2 周」的起算点；偏远地区是否更久]

For Australian orders up to A$1,000, there’s no import duty or GST to pay on delivery — nothing extra when your kits arrive. Orders over A$1,000 (23+ kits at the from price) are quoted separately, with duties and taxes listed in your quote before you pay. Orders are shipped as one consignment — we don’t split orders into smaller parcels to stay under A$1,000. [待 Liang 确认: GST 注册情况]

We accept Visa and Mastercard. You only pay after you’ve approved your mockup and size list. [待 Liang 确认：全款还是定金+尾款；是否需要为学校/俱乐部开正式发票（invoice）]

Yes. Reorders start from 5 pieces in the same design — handy for new players or replacements. [待 Liang 确认：补单是否同样无需到付关税/GST、交期是否同为约 2 周、补单单价是否与首单一致]

Check our Size guide, which covers adult and kids’ sizes. Once your order is confirmed, we’ll send you a simple size list to fill in with each player’s name, number and size. We produce exactly what’s on your confirmed size list. [待 Liang 确认：是否可寄尺码样衣/样品及费用]

Because every item is made to your design, sizes and names, we can’t accept returns or refunds for change of mind. This doesn’t affect your rights under the Australian Consumer Law: if an item has a quality fault, isn’t as described, or we made a mistake with your artwork, sizes or names, we’ll remake it free of charge or refund you. [待 Liang 确认：报告时限、需提供的照片]

Our football kits are made with sublimation-printed sportswear fabric, so colours and designs are printed into the fabric. [待 Liang 确认：面料成分与克重、是否透气速干款] Care tips: wash cold, inside out, with similar colours; don’t bleach, iron prints or tumble dry on high heat. [待 Liang 确认：洗涤说明与吊牌/洗标一致]

Yes. We work with resellers, uniform shops and clubs that order regularly. Choose “Reseller” on our enquiry form or visit our Wholesale / Trade page. [待 Liang 确认：经销价格政策、是否可无品牌/贴客户标（white label）]

No. We only make original designs for your own team. We don’t make replicas of professional club, national team or brand kits, and we can’t use logos or trademarks you don’t have permission to use.

As well as football kits, we make basketball, rugby and baseball uniforms, plus polos, hoodies and T-shirts for training, coaches and supporters.